Privacy Policy

Privacy

At Minerva Technical (“Minerva Technical“, “we” or “us”), we work hard to keep the information you give us safe. We follow strict security procedures on how your personal information is stored and used, to help stop any unauthorised person getting hold of it. Please take the time to read this privacy policy, which is part of our terms of use. By using the minervatechnical.co.uk website, you are agreeing to be bound by our Terms and Conditions.

We aim to work in line with the Data Protection Act 1998 where possible.

This policy describes how we collect, use and look after the information you provide us with when you use Minerva Technical products and services.

Our website contains links to other websites, which may well have different privacy and security policies to us. Please remember, we don’t have any control over these websites, so we can’t take responsibility for any information you give them.

What information do we collect?

This is what we normally collect about you to help us provide you with Minerva Technical services and information, and to improve them even more, where we can:

• Contact details such as name, address, email and telephone number.
• In order to help us develop and improve our website we collect information about how you use the site. This includes details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.
• Other data we occasionally ask you to provide us with, for example now and again we might ask you to fill in a questionnaire, just so you can let us know how we’re doing.

Using your information

Collecting this information helps us better understand what our clients need from the www.minervatech.co.uk website. The main uses of your data are:

• To enable us to review, develop and improve the services and information.
• To send you details of services, information, special offers and rewards that we think will be of interest to you. 

However, we hate junk mail as much as you do so it’s up to you to decide whether or not you want to receive this information.

Disclosing your information

Here’s when we may provide information about you:

We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.

Marketing our products and services

Subject to your consent, Minerva Technical may contact you by mail, telephone, email, other electronic messaging services (such as text, voice, sound or image messages including using automated calling systems) or fax with information about relevant services and information (including discounts and special offers). We will not disclose your personal information to third parties for marketing purposes without your consent.

However, if you no longer wish to receive such information from us, please contact us via the Contact page on this website. Remember that if you say you do not wish to receive any promotional material from us, this will preclude you from receiving any of our special offers or promotions which may be of interest to you.

Cookies

What is a cookie?

A lot of websites you visit use cookies to help improve your experience by enabling that website to ‘remember’ you or your preferences, either for the time of your visit (known as a ‘session cookie’) or for every time you visit that site (known as a ‘persistent cookie’).

Cookies have many uses, such as letting you navigate between pages quickly, storing your preferences, and generally improving your visit to the website. Cookies are designed to make the interaction between you and the website faster and easier.

For websites that do not use cookies, it will consider you to be a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it will not remember you so for example, it will not be able to keep you logged in.

Some websites also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies can be set in two ways, either by the website you are visiting (‘first party cookies’) or by other websites who run content on the page you are viewing (‘third party cookies’ such as an advert being pulled in from another website).

What is inside a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server can access and read the contents of that cookie. Each cookie is unique to your web browser. It will contain information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences, log in details or what’s in your shopping basket.

What to do if you don’t want cookies on your computer or mobile device?

Some people find websites storing and accessing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third-party website without their consent. Although this is usually harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. To turn off cookies, please consult the Help file contained within your web browser.